The Mandeville Hotel

My husband and I stayed 7 nights at this hotel on our first trip to London. We arrived in London on an early morning flight and of course we knew we wouldn't be able to check in right away. We dropped off our luggage and the clerk told us to return in a hour or so and our room would be ready (which was still a few hours earlier than normal check in). We went to get something to eat and when we returned our room was ready. Even though our room was pretty small, we were very comfortable. The only time we spent in the room was at night to sleep so it wasn't a big deal. The room was very clean and the bed was comfortable. We got a great rate for booking 7 nights and I feel it was an excellent deal for the quality of the room. The lobby was comfortable, I used it every evening to take advantage of their free WiFi in the lobby. Staff was friendly and when I complained that someone was smoking in a room near mine, they took care of it right away (it's a non smoking hotel). The location was outstanding...right next to a lot of restaurants and a couple blocks from Oxford Street which has lots of shopping. The Bond Street Underground station is only a few minutes walk up the street. I don't have any complaints about this hotel. It actually far exceeded my expectations, and I was pleasantly surprised! I would definitely recommend staying here and I would stay here again if I ever decided to visit London again.

I have been to London prior to this trip many time and was very often disapointed by London's hotel in general (Room never ready on time or after 5pm, rude staff, small rooms, noisy hotel,...). So to be honest I didn't know what to espect. But for this trip I was very please : hotel was very cute, staff very polite and always helpful, great size room and well desinged room and bathroom. The ebst was that we check in at 9am and was ready to leave our luggages but the room wasready right away and we were able to shower and take a short nap after our 10 hour overnight flight. Every day we asked the concierge for dinner's place and each night we had a great recommandation. Finally I should not forget to mention that the hotel is located in the heart of London only 2mn walk from Bond Street Tube station and in a very cute street.

On a great street in Marylebone just off Oxford street you will find a hidden treasure, the Mandeville. You notice the kindness of the staff right away. There is also a very lively and hip bar as well as outstanding 2-star dining. From the operator who wakes you up in the morning, to the sincere and smiling staff greeting you in the lobby to the doorman who says good morning, it's about the best value and experience in London.

Hotel is surrounded by good reasonably priced restaurants and is accessible to the "Tube." The room was clean and very comfortable and the staff were attentive and helpful. We will stay at the Mandeville again any time we are in London.

The staff is wonderfully attentive. Our room was small (to be expected in Europe) but impeccably clean and well appointed. Marble, tile, and stone throughout, free WiFi in the lobby, doorman and concierge. Turn down service. In short, we could not have been more satisfied. We didn't try the restaurant/lounge, but both were hopping on FRI and SAT, and the menus looked tempting. The only thing that wasn't perfect, in my opinion, is that a construction crew is gutting/renovating a building on NW side of the hotel, where our room was. So the jackhammer started at around 9AM. But I'm sure that will be over by the end of 2010.

My first trip to London was fantastic! I was traveling with my daughter and I was looking for a safe area in London. I spent countless hours searching for the perfect hotel and after reading great reviews for The Mandeville Hotel I was impressed and I decided to book five nights. It was truly an excellent decision and one of the highlights of my trip. The location was perfect. Walking distance to Marylebone Street, Oxford Street, Bond Street, fine boutiques and dinning. The staff was fabulous and they catered to our every need. The staff pampered us beyond our imagination during our entire stay. I want to specially thank [...] for making our stay awesome. It was truly home away from home. The hotel rooms were very cozy, beautifully decorated, and very clean. I would definitely give the hotel location and the entire staff high marks. They are truly the people that make the Mandeville what it is. I highly recommend this hotel and I plan to stay here on my next visit to London.

The staff was very courteous and overall a fine experience. They always ask if there is anything else they can do to assist. You will not find unnecessary extras such as a pool, hot tub, etc. but who needs that when you are visiting a wonderful city and your experience is about town. The rooms are not large, but they are very finely appointed.

good experience.

A beautiful, unique, and spacious room with excellent furnishings and a large comfortable bed. The staff was helpful and friendly. The hotel is centrally located just off Oxford Street (shopping/tube station central) but is still peaceful and relaxing.

The service from the staff was excellent. The concierge was unbeatable and helped us in any way possible. They were able to book our London Bridge trip, our open top bus tour, our wax museum tours and more. They were very knowledgeable of the area which was very close to the Bond Street tube station. They even helped us with a problem we had with our electrical outlet converter and wattage adapter. The only slight drawback are the rooms are rather small but who is really in your rooms on a vacation?? I would highly recommend this hotel to anyone.