Hotel Union Square

Perfect location, very nice and kind staff. Room is comfortable but small for a queen-bed room. Wifi is not very good. A little bit noisy at night because close to cable car.It's a pity that the bathroom is small and water of shower is poor.

Staff was very nice and quick service and great smile . but this hotel room was so so . It might nice contemporary room but everything not convenient . The washbasin is very small and water splashes out from it . Toilet paper was very low position and far . and no space for putting glasses on the washbasin area . Shower is uncomfortable , Bathroom's light switch location is not Enter wall , it is another side wall . why ?? just a little bit disappointment . but again , staff were very nice .

While the staff was very courteous, friendly, and helpful, unfortunately our room was not what was expected. The decor was fun and funky throughout the hotel but our room itself was dark and quite humid. There was a window,not to the outside but rather to an airshaft that was cleaned who knows when last. We had a portable air conditioner that was attached to a huge hose connected to the window with duct tape and kept coming off. Not to mention we left it on the whole time we weren't in the room and it was still got and humid upon our return. Probably will look elsewhere for our money next time.

Great location if you like to be right in the city. I'd compare it to a typical Manhattan small hotel. Room was just okay, very small and dark but bed was comfy and everything worked. This is an old refurbished hotel. Location was great; we were right near where the cable cars turn around and an enormous city shopping mall.

Stayed here in a group of four after a work conference in Palm Springs. Our room (two double beds) was probably a little too small for all 4 of us, but that's hardly anyone's fault but our own. Fantastic location that's close to lots of public transport options. You could hear the cable car line from our window (not a problem for us, but might be for anyone who dislikes city noise - personally, I LOVED it). I was able to arrange a cab back to the airport late at night with no difficulty at all. I would definitely recommend this hotel!

The staff were very helpful & Friendly. The room was OK. The beds comfortable however the bed frames were not quite right. We both stubbed our toes several times. The hotel is aware of this problem, the frames were covered with foam padding. However I would say this was still uncomfortable. The other disappointment was there was no fridge in the room. I am an insulin dependant diabetic and not having a fridge to keep my insulin is was a headache. I have learned this is something to check in the future.

the staff was good, parking was expensive $40 and was not clearly visible on my booking site prior to booking! also, no continental breakfast? and the rooms were a little small. The lobby had an antique feeling to it but the location was good and overall not a bad value for SF

Great location right next to the Powell St exit for BART. Staff was exceptional. Rooms were small, but, what one should expect in the city. The standouts were location, and a great, great, great staff..

Stayed at Hotel Unnion Square because of its proximity to a meeting I was attending. I have stayed here previously for similar reasons. The hotel is comfortable and a wonderful mix of heritage architecture and modern decor. there is plenty to do and great places to eat in the immediate area or within a comfortable walk. This makes for very nearly a perfect location. This time, however, noise was real problem - whether from the streets outside or other guests inside. Sleep was only assured between 2 - 6 AM. Maybe a different room in the building would be more peaceful. It pains me think of not going back so hoping for a quieter experience next time.

The hotel was in a perfect location to get to the public transportation to get all around the area and to the airport. We spent time at Fisherman's Warf and the piers on the Bay side as well as time at the Pacific Ocean side. We had a dropped curling iron by the cleaning staff but the hotel took care of the issue without any hassle. The staff was pretty good except for one of the bell men, which needs to spend a little more attention on his customer relations attitude. The room was small and just a little bit difficult to get around in but otherwise comfortable.