Eden Roc Renaissance Miami Beach

We enjoyed our stay, but would have liked to have been a little closer to the areas like Espanola Way or Lincoln Street. The beach is great and the staff is excellent. We were a little disappointed int eh restaurant recommendation by the Concierge. We actually left and spent an extra $20 in cab fare to go somewhere else. Not a typical neighborhood to send a tourist. The food may have been good, but we weren't thrilled with the atmosphere so we didn't stay for the meal..We didn't use the Spa so we can't comment on that. Cabs were always available at the resort. Only drawback is not a lot of short walkable places to visit.

Hotel accommodations first rate, staff great, excellent restaurants and bar and service. Very accessible amenities at all levels; even the elevators were spiffy and responsive! Very near the beginning of the boardwalk (50 feet) which lead to South Beach Highly recommended

The hotel had a "resort" feel with multiple pools, a great beach and excellent hospitality. Located about a 10 minute cab from the center of south beach, I felt that we had the perfect combination of a relaxing stay just a cab ride away from dining and night life.

For a 5 star hotel it was far from it. When we got there it took 20 minutes for the front desk to check me in. That wasn't waiting on line. That was from the moment I walked up to the desk. Long lines for for breakfast. Starbucks had a 45 minute line and when you get there , they were out of most foods. The only other choice is the buffet where you would have to wait a minimum of 20 minutes to get a table. The pool and beach are nice. But no one tells you that you need pool cards to get towels. Had to go back to the front desk just to get the cards. The kicker is the Valet - no point. Everytime i called down for my car they said the driveway was full and valet wasn't accepting my inquiry. i would have to go down in person and wait another 15 minutes for my car to be brought around. for a 5 star hotel i felt it was poorly run.

We went for a girls trip in July of 2012. We are three girls ages 26-29 from a mon-thur. Room was spectacular, great view and comfy beds. ! Loved the staff, they made us feel so welcome like they really were glad we were there. The food was great! Gotta try the Cabana Passion Drink and the mahi mahi sandwich! Happy hour was great for us to grab some yummy frozen drinks and sit by the pool. Right on the beach and the ocean was great! My friend was stung by a jellyfish so Keep your eyes Peeled! Drinks are pretty expensive and everything has a 20% gratuity added no matter what so factor that into your budget. We actually brought some mini bottles and made a few of our own drinks to cut down on the price which helped a lot! There was a fridge in our room so we walked (about 15 min walk) to Walgreens and grabbed some snacks and some medicine for the jellyfish sting, which cleared up in an hour or two. Loved the pools and how safe we felt! Cant wait to go back!

We got a penthouse room but found ourselves with a sparsely decorated very bland and dated room. The lobby is nice and feels modern/hip, but that's about it at this place. Felt like a waste of money and we also (our fault) didn't realize how far away we were from South Beach, which makes the cost that much harder to swallow.

The title sums it up. The food, amenities, and gym were just ok. I did not have time for the spa, so no insight there... My biggest complaint was finding blood spatter on my bathroom mirror the night I checked in. The mirror was otherwise dirty as well, so I asked the next morning on my way out if housekeeping could clean the mirror. The woman at the front desk seemed pretty shocked but said she would tell them. Of course the mirror was never cleaned, and hence, the poor score for "room cleanliness" above.

Since being newly renovated, The James has become a gorgeous and relaxing South Beach spot. The staff is extremely accommodating and kind, the rooms are clean and well-kept. As of December 2012 still undergoing renovations, but will be wonderful once fully completed.

The hotel was fabulous with the exception of the cleanliness of the room. The staff was wonderful, the location right on the beach. However, shopping was a taxi cab ride away.

Very attentive, pleasant, courteous staff who seemed eager to please and do a great job.