Magnuson Grand Hotel South Ben

The staff was great, but the rooms need updated equipment in particular and updating in general. There was no restaurant on premises. Room was spacious & comfortable.

We could not park our car at ther facility until we officially checked into the hotel so we had to drive our car to the ND game (defeating the purpose of overpaying for a bad hotel with a good location). There was no heat in the room. The decor was OLD. Don't waste your money here.

The customer service was nice. And the breakfast was great! That is honestly about it. Location is nice too. My room had 2 telephones with one having to quick dial to the front desk and the other not even plugged in. The ceiling paint was flaked away and needed to be painted. The bathroom wallpapers were peeling away. The beds were stiff and the TV didn't get all the city channels. I had to get ice and there wasn't one on my floor, went to another floor and one wasn't working so I had to go to another after that. I would only recommend it if its really the only one you can get. It certainly was NOT what I paid for!

We knew our hotel would be only a place to lay our heads after running around campus all day. It was close to campus, problem-free and the beds were comfy enough. For the price, a perfect football weekend stay.

This was a quick overnight trip, but I still had hoped for better. The hotel did not live up to the pictures on the website at all! The initial impression of the room was that it was adequate, although certainly not as nice as it had appeared. Then I went into the bathroom, which was just dirty --even the ceiling! There was no pride of brand here. Even though it is a Ramada property, the trashcan in the bathroom was from a Holiday Inn! I won't be back.

Hotel was old and musty. If you want a trip to the 70s, this is the hotel for you. Fitness equipment was in bad shape and the most important item in any gym, equipment sterilizer was non-existent. We will never go there again.

This hotel was fabulous. The staff was so accommodating! The bed was comfy and it was an easy commute to the Notre Dame football game. It was also in a great location-- so much to do downtown!

Old run down Holiday Inn cast off. Nice back in the day but now a lackluster dinosaur. Elevator lights did not work properly. Breakfast very blah, cold eggs, old fruit, tacky paper rolled out on top of linens. Service is second rate. We were placed in a room with double beds and handicap shower without any warning from front desk. Paid twice the rate of a nice Westin in Chicago. Rip off in South Bend. No pot of gold here. Only scamrocks......

This hotel is a strong candidate for remodeling. The Restaurant lost it's liquor license last June. This was not pointed out until after we arrived. If not for Notre Dame football I doubt many people would stay at this hotel. For $250 a night, way out of line.

Hard water made lathering soap difficult. Bathtub faucet leaked onto floor when shower head was enabled. Bathroom sink faucet shot out like a fire hose. Left early one of the days around 9 am and returned later that night to a room that wasn't attended to by house keeping. No exhaust fan in the bathroom. The window view to my left was the site of a machine that looked like it had been struck by lightning about a thousand times, leaking or perspiring continuously water or fluid. Oblivious staff when checking in at a late hour reminded me of a pet fee that I had already paid thru [...]. Security, who were all very kind, alerted me to the fact that I never received a parking permit from hotel staff. Hadn't I never received a parking permit my rented vehicle might have been towed. The security staff were kind people and the only staff that were helpful. The Continental Breakfast provided by The Cellar should be free. It was a continental breakfast you could get in any hotel for free with your stay. I also purchased a room for Mother and Step-Father. They were given the wrong key and a room that was occupied the night of checking in.