Hyatt Regency Buffalo

Went to celebrate a birthday. Had reservations for dinner in their very nice restaurant. Food and service was great, but I specifically asked for a quiet table off to the side and was told no problem. When we arrived there were none available and we were put in a booth. Very disappointing to say the least after being told it was no problem! Also, they have no parking available and told me to park in the lot across the street for $7.50 overnight, however the lot attendant told me that was not correct and it would be $12.50. Strange that an upscale hotel like the hyatt has no arrangement with a lot????????

i walked around downtown, i just dont like the room they pointed to me. i chosed the kingsize bed room, however, i got 2 double ones for only me.

I spent two nights in this hotel with my girlfriend and two friends. When we arrived the staff gave to us 2 available rooms with 2 double beds. Since we reserved 2 rooms with king size beds we were expecting to have them. They didn't even say that to us. We realized we didn't have the king size bed when we step in the room... this is not nice. We went downstairs to complaint and they said they were out of rooms with king size beds. Wait a moment I said? I've got a reservation for it, I didn't come here and ask for it. Why did they accept reservations without respecting them? They moved us the next night but since we spent two nights in this hotel I can say that I didn't like our rooms for half of the time.

The staff at this hotel did not try to accomodate us at all. In general they were to us and you didn't feel like you were a customer. In addtion, the hotel is just not that nice. The lobby is old and outdated. No parking available and they were not helpful when I asked where to park. Lastly, my wife and I were given a room with double beds, when we booked and on two different occasions asked for a king.

The Hyatt is certainly what a taste of Buffalo is like. Friendly people, and helpful. I would certaily stay here again. I went there to experience a Taste Of Buffalo, the food and the entertainment. It was great. Thanks Hyatt Regency.

First the positive: The hotel is beautiful! Very clean. And the staff is extremely friendly and helpful. The beds are so comfortable. Now the negative: The area is in a block by block safety region. So be very careful. Also, you can hear every door slam and the noise in the hallway. And lastly, I was very disappointed that the business center computers were only available with a fee of $5 for the first 10 min and $0.50 every min there after. All of the other places I have stayed have had a computer with internet that was free. If you bring your computer and want internet, plan to pay around $13 a day. An inconvinience to say the least. Thankfully a library was just around the corner.

This stay was different from many other hotels that I have stayed in the past because, the service was very much so friendly and they were patient people. Very well mannered. I loved the area it was in. It was very convenient for me. The room was enjoyable and spacious. Everything was just perfect and unforgetable.

the rooms were very clean and comfortable. great location in the heart of downtown buffalo.

Check in was very easy and the hotel itself was easy to find. Parking was available right across the street, the bed was extremely comfortable and the restaurant at the hotel was convenient and good.

We stayed in a corner room on the third floor with a king-size bed. The view from the windows was good, considering we weren't up very high. The room was very large for two people, but the lack of overhead lights left most of the room too dark when the sun wasn't shining. The room service was good, and the cleaning staff did a great job (except they didn't give us tissues until our final day). The location was good if you want quick access to 190 and I-90 and the downtown area. We did have a minor parking issue. We received cards to give to the parking garage attendants across the street, which was the only place to park, since there were three feet of snow on the ground, hiding all the street parking. (Also, I'm not sure if you can park on the street all night.) We were informed by one particular attendant several times that unless we were in and out of the garage more than twice a day, during the week, the hotel fee was a rip off (because each time leaving the garage itself charged us half the hotel rate). It was simpler for us to just use the passes and pay the hotel fee, but we probably could have saved money just paying each time we left the garage, since we typically only left once a day to go to my parents' house. Overall, the experience was very good.