Best Western Riverfront Hotel Lacrosse WI

a long wait for dinner - I was told they were short staffed. When I did order, the salad I ordered was terrible!! I threw it away. It was an Oriental chicken salad made with a tasteless dressing and iceberg lettuce. Coffee and some kind of starch would have been nice for breakfast, outside of the coffee we could make in our rooms. Short staffed at check-out time too - a long wait with only one person at the desk.

We had a great time getting away for a couple nights and the kids loved playing in the pool!

good hotel to stay at. great location from downtown.the pool and spa were great, but the hours for the adult only swim was a bit unfare. too many screaming kids at the pool. otherwise, good place to stay.

no alarm clock or wake up service needed. poolside rooms will wake you up in no time. very noisy but to be expected.

The hotel was conveniently located on a main road off the highway. We were going on a college visit and the accommodations were fine, but not great. The 2 queen beds were actually full sized ones, but they did have plenty of pillows. The breakfast was nice -waffles, bagels, yogurt, etc or you could purchase eggs, etc for an extra charge. It had a nice view and was right on the river.

Great experience except I wouldn't say this hotel has a waterpark - there is a waterslide for the main pool, and a kiddie pool with a slide - I'd be dispointed if I had kids. Breakfast should be included in price of room

Everything was great! We ate dinner there. Prime rib was tasty. We went in the bar and listened to the band and sat outside at the bar by the river. Was very relaxing and I like the noon check-out time. Most places are 10 or 11. Definately plan on going back there.

While this hotel has a great pool, it was ruined by the kids (w/out adult supervision) and the lifeguards that allowed them to get away with absolutely ridiculous bad behavior. While one set of lifeguards let a bunch of 10 year old boys chuck beach balls at each other or whoever else came down the slide, the next set of lifeguards wouldn't even let me catch my 7-year old niece as she came off of the slide. Shame on the lifeguards (and shame on the irresponsible parents) As for the rest of the hotel, the front counter staff was rather unhelpful, but the hotel itself was clean, the rooms were nice and the view of the river was outstanding. If you want to stay here, just remember to keep an eye on your kids and hope for some better lifeguards.

Nice location, friendly service, the pool was pretty neat but the smoking room was very musty and as my daughter put it smelly. ( I lived in a house with smokers and it didn't smell like that.) The rooms could have used a little upgrading. The continental breakfast was fresh and had a lot of variety they also had an upgrade to breakfast if you chose. But really not needed.

Terrible front desk. I don't like the attitude they talk to their customers. They don't even look at you when they talk.